What is Personal Information?
Personal Information is defined in PIPEDA as information about an identifiable individual or group of individuals, including but is not limited to, a User’s name, mailing address, telephone number, e-mail address, facsimile number, age, gender, marital status, financial status, credit card information, credit history, interests, browsing preferences and/or other information relevant to the Website, promotional and marketing activities (“Personal Information”).
Consent occurs and is obtained when an individual signs an application or other form containing personal information, thereby authorizing BHS to collect, use, and disclose the individual’s personal information for the purposes stated on the form or in the “Appropriate Use” section of this policy.
A User who does not consent to the collection of personal information or who withdraws their consent should immediately cease use of the Website and inform BHS (see contact information below).
What Information Do We Collect Directly From the User?
BHS collects personal information in two ways:
- Volunteered Information
BHS may collect personal information that is voluntarily provided by a User utilizing the Website (i.e. data or comments entered into forms or data fields on the Website) or collected on an application or other form.
- Information from Public or Third-Party Sources
BHS may collect personal information about Users who register on the Website from public or third-party sources to verify professional credentials and identity.
BHS only collects personal information that is necessary to accomplish the specific goals for which it is being collected.
How Do We Use Information Collected Directly From the User?
We collect, use or disclose information only for use in the administration of our programs, including animal adoption, microchip registration, pet health insurance registration, clinics, owned animal clinic appointments and animal foster care and to keep you informed and up to date on the activities of BHS, including programs, services, special events, funding needs, opportunities to volunteer. BHS hereby asserts that personal information will only be used for those purposes.
How We May Disclose Information We Collect From the User
BHS will not use, disclose or retain personal information other than for the purposes for which it was collected, except with the consent of the individual, or as permitted or required by law.
Third party service providers may be engaged by the BHS to perform a variety of functions. These third party suppliers have access to personal information only if needed to perform the functions for which they are retained. We always direct that such third party suppliers may only use any personal information provided to them for the purpose of performing their roles and may not retain it or use it for any other purpose. In these cases, where the information is transferred to a third party, we will demand reasonable assurance that the third parties will protect your information in conformity with our privacy practices.
Our practices regarding your Personal Information will at all times continue to be governed by this Policy and we will comply with PIPEDA requirements.
How do Users Limit the Collection, Use and Disclosure of Information?
Users may withdraw their consent to BHS’s collection, use, and disclosure of personal information at any time, subject to legal and/or contractual restrictions and upon reasonable notice, by contacting Doug Shirton at BHS (see contact information below).
How Does BHS Protect the User’s Personal Information?
BHS employs physical, administrative, and technological security safeguards appropriate to the sensitivity of the information.
What is the Retention Policy of the Personal Information Collected?
Access and Correction to Personal Information
Users may access, update, and correct inaccuracies in personal information in BHS’s possession, subject to certain exceptions prescribed by law.
Upon written request, BHS will provide a User with any personal information in its possession to the extent required by law.
If a User would like to access any of its personal information or believes that any of the personal information collected by BHS relating to a User is incorrect or incomplete, they should contact Doug Shirton at BHS (see contact information below under “Further Information”).
Third Party Links and Web Sites
Attn: Doug Shirton
70 Griffith Court
For more information on your privacy rights, you may also contact the Federal Privacy Commissioner at:
Office of the Privacy Commissioner of Canada
112 Kent Street
Place de Ville
Tower B, 3rd Floor
Or your provincial office of the Information and Privacy Commissioner for more information.